Service Plan

FEATURES

Content Delivery Network (CDN)

Drivemyweb takes pride in building a high performing carrier-grade CDN infrastructure. To date we are one of the leading service in Asia with most number of network edge POPs in strategic geographic locations. Also we are growing our nodes presence globally, extending to whole of Asia, EMEA and the USA.

Our team continues to optimise our CDN services, ensuring the fastest content delivery, high website protection and service availability. Given our experience and investment, we are able to offer customers an easy portal-based service at the most affordable cost.

Dynamic Site(Web) Optimisation (DSO)

Our DSO feature was crafted to allow automatic optimising of each website’s front end to accelerate the delivery of all its content (light and heavy) to and from any location, for best viewing and navigation on any device, and minimise website outage. This involves intelligence in faster rendering, payload reducing, resource consolidating, protocol managing, image optimising, browser adaptation, smart content caching and resource filtering and more. These are done through functions such as outline, combine and rewrite the CSS and style attributes, JavaScript, images, convert formats, extend caching, trimming and removing of elements.

Basic DDoS Protection & High performing Web Application Firewall (WAF)

With the increasing cyber threats happening everyday, no website is spared from being attacked by unknowns. Besides providing the basic protection for DDoS attacks, WAF is a value-added service to provide protection and safer website performance as content delivers across the global CDN infrastructure. It sniffs for known attacks by inspecting the traffic heading for the customer origin with a set of rules of up-to-date known threats/attacks.

All website content from its origin and requested for delivery must pass through WAF and is transparent to the internet. It will apply three checks before passing a response to an HTTP request: signature, Request Security and Response Security Check. Hence it provides content filtering, signature analysis, adaptive XXS & CSRF Protection, and OWASP Top 10 compliance. It also protects attack to other nodes in the CDN network and posses no impact when there is threat on one of the nodes.

5minutes Web Time-to-Live (TTL)

TTL represents the amount of time that provides caching of website resources both for the client and the edge server. This requirement is especially crucial for webmasters to plan the updating of time-sensitive information for unto the website. Although it uses much more resources, Drivemyweb is determined to set the TTL to just 5mins to allow almost instant refresh of your website content anytime.

100% service availability

With the same confidence on the values we are providing you on Drivemyweb, we offer 100% service availability guarantee for all our customers. Our SLA defines this high service level, and also offers a auto-credit back to your next invoice should there is any accidental service outage.

Reporting

Drivemyweb provides a set of standard reports for our customers as a valuable ‘at-a-glance’ overview and quick business information for analytics in customers profiling. These include 5-minutes traffic report, providing almost real-time statistics of the volume of their content delivered, and also represented in the geographic distribution.

It is easy to select the report parameters with a drop-down menu, and presents quickly with clear and simple graphical representation. This useful business information helps in planning for future growth and in predicting peak demand.



The Standard Analytics reports are:

Network Overview

- Current Traffic Throughput and Requests/sec Real time traffic information

- Average & Peak Throughput Daily peak and average throughput plotted

- Average & Peak Requests/sec Daily Network requests per second

- Visitors (total requests) & Unique Visitors Comparison between total and unique visitors count

- Geographic (Throughput and requests) Maps and tabulates a breakdown of traffic by choice of continents and individual country

Localised GUI & Infrastructure

Drivemyweb is ready to serve all audience globally and regionally. Hence our portal and service is made available with options of localised language and to interface your local infrastructure. This greatly eases use of our service by anyone, anywhere and anytime.

Email Support

While Drivemyweb is an easy to use and self-provisioning portal, we believe in optimising your experience by providing support when you need it. Our email support system is attended during business hours, 0900 to 1700h Monday to Friday (Singapore time), by our service staff. It is our policy to attend to all enquiries and escalate guidance and/or troubleshooting with our support system.